Frequently Asked Questions (FAQ)

General Questions

1. What is R0123.com?
R0123.com is a platform dedicated to providing innovative solutions and exceptional services to meet the diverse needs of our clients. We offer cutting-edge technology, expert consulting, and reliable support.
2. How can I contact support?
You can contact our support team by email at support@r0123.com to assist you.
3. Is R0123.com free to use?
Some of our services are free, while others may require a subscription or payment. Please check the specific service details for more information.

Account and Billing

4. How do I create an account?
To create an account, click on the "Sign Up" button on the top right corner of the homepage. Follow the instructions to complete the registration process.
5. What payment methods do you accept?
We accept major credit cards (Visa, MasterCard, American Express) and PayPal. For enterprise clients, we also support bank transfers.
6. Can I cancel my subscription?
Yes, you can cancel your subscription at any time. Please visit the "Billing" section of your account to manage your subscription.

Technical Support

7. How do I reset my password?
To reset your password, click on the "Forgot Password" link on the login page. Enter your email address, and we will send you instructions to reset your password.
8. What should I do if I encounter a technical issue?
If you encounter a technical issue, please contact our support team at support@r0123.com. Provide as much detail as possible about the issue, and we will assist you promptly.
9. Do you provide API access?
Yes, we provide API access for enterprise clients. Please contact our sales team at sales@r0123.com for more information.

Privacy and Security

10. How do you protect my data?
We use industry-standard security measures, including encryption and secure servers, to protect your data. For more details, please read our Privacy Policy.
11. Can I request the deletion of my data?
Yes, you can request the deletion of your data by contacting us at privacy@r0123.com. Please note that some data may be retained for legal or regulatory purposes.